How
do I get replacement parts to my firearm?
Answer: We suggest that you contact
your manufacturer directly for replacement parts. You will want to make
sure with them that your firearm is not covered by any warranty they offer
before you spend any money unnecessarily. You will find a link to your
manufacturer in the Shooters Connection under the Manufactures Links section.
There is also a link on our home page for Gun
Parts.
How can I locate a manual to my
firearm?
Answer: All the major manufacturers
have manuals available for the majority of firearms they have produced.
For liability reasons, these manuals are typically available free of charge
(some manufacturers charge for mailing costs) and a phone call to customer
service of your firearms manufacturer will result in a manual being sent for
your firearm. You will find a link to most firearm manufacturers under the
Shooters Connection in the Manufactures Links section where you should be
able to get contact information.
Why is a retailer listed with the wrong
phone number and/or is out of business?
Answer: All our information on retailers
comes directly from our internal database of dealers. Davidson’s sells to
over 9,000 dealers in the United States and sometimes dealers go out of
business or change their phone number and we don’t know right away. We
would appreciate it if you email the retailer’s name and address as it
appears in the Retailer Near You search and we will update our records. You
can simply click on our Comments and Suggestions link or simply email us at
comments@galleryofguns.com. This site is for you and your help in keeping it
current is very much appreciated.
Can I find out the history of my antique
guns?
Answer: Finding out the history of your
antique guns can be fun and rewarding. We suggest trying the link on the home
page to the Blue Book of Gun Values where you can find the firearm you own to
get an idea of it’s value. In doing this research, you will learn about the differences
in your gun compared to other guns that were manufactured in similar time periods.
What is the value of my firearm?
Answer: Valuing your firearms collection
is easy using our Blue Book of Gun Values link. On the GalleryofGuns.com
homepage, you will find a link to the Blue Book Publications where you
can receive valuations online. If you want, you can simply purchase the Blue
Book of Gun Values there and can use it at your leisure to value your firearms.
Either way, it is easy, convenient and always up-to-date.
What year was my firearm made?
Answer: Determining the year a firearm was
made is not a simple task in many cases. Sturm Ruger’s website allows you to
input your serial number and tell you the year the firearm was manufactured,
however this is not typical. For other manufacturers, we suggest that you
follow the Blue Book Publications link located on the GalleryofGuns.com
homepage. There able to narrow down the year based on the markings and serial
number and also determine the value while you are at it. In many cases, the
information will be in a range of years but it will at least give you an idea
of the age of your firearm. As a final resource you may want to send a letter
to the factory, since they may have the resources to pinpoint the exact year
You can find the manufacturers address by accessing their website, which you
probably can find a link for in the Shooters Connection area of our site.
Can I buy a firearm through the Internet?
Is
it possible to buy online from you?
Answer: While it is possible to arrange
a purchase using features like our revolutionary Gun Genie, you need to take
physical possession of a firearm at a Federally Firearm Licensed (FFL) location.
It is against the law to ship directly to the end consumer. Use Retailer Near
You to find a local gun shop and you will need to pick up your firearm at their
place of business. So technically, you cannot purchase a firearm on the Internet
without at least having to use a licensed dealer to complete the transaction.
We try to facilitate our retailers business by showing you what is available
in one of this nations largest distributors inventory and allow you to arrange
to purchase through our supporting dealer network. Nowhere else on the Internet
can you see full color pictures with complete specifications of so many firearms,
see if it is in stock, get our GuaranteeD
SM Lifetime Replacement Warranty for
comfort in your purchase, arrange for your retailer to purchase it for you, give
a deposit online and get the firearm you want quickly.
Do you export firearms to other countries?
Answer: Currently, Davidson’s sells firearms
only to firearm retailers in the United States of America and its territories,
including Guam, Puerto Rico, Hawaii, Alaska and the Virgin Islands. This is
largely due to the fact that the distributor agreements we sign with our
manufacturers.
How can I Register for the GuaranteeDSM
Lifetime Replacement Warranty?
Answer: Registering for our GuaranteeD
SM
Lifetime Replacement Warranty is easy. Simply go into the About Us section of
www.galleryofguns.com and click on
Warranty Registration. You will need to enter your serial number
in order for us to verify that the firearm came from Davidson’s and that We’ve
Got You Covered! We will email verification to you that your Registration has
been received. If you received a warranty card then you can mail
the warranty card back to us if you would like to. If you didn't
receive a warranty card you can either contact your dealer or email us at
comments@galleryofguns.com. Please
include your name and complete address so that we can mail a warranty card to
you.
How can I locate a firearms dealer who
has the firearm I want?
Answer: You can easily and conveniently
arrange a purchase using our revolutionary Gun Genie. Simply click on Gun
Genie button found on the GalleryofGuns.com homepage and follow the directions.
We will guide you step by step in finding the firearm you want, locating dealers
to give you a price, arrange the sale through one of Davidson’s Gold Dealers
and provide you the opportunity to make sure your purchase is covered by our
industry exclusive GuaranteeD
SM Lifetime Replacement Warranty. No
where else on the Internet can you see full color pictures with complete specifications
of so many firearms, shop from the thousands of firearms in Davidson’s inventory,
get the protection our GuaranteeD
SM Lifetime Replacement Warranty,
arrange for your retailer to purchase it for you, give a deposit online and get
the firearm you want quickly.
How often do you update your site with new
products?
Answer: Various parts of our site are
updated at different times. The Gun Gallery is updated continually, when we
receive product, add items or drop items from sale, they are immediately updated
at the web site. Since the site is integrated with our main computer system,
everything we do is available to you in real time.
How can I find left-handed firearms?
Answer: Finding left hand firearms on
Gallery of Guns is easy! Simply go use our Gun Genie feature and click
on the link that says "Left Handed models - click here ". Remember, the
prices we show are "Manufacturer Suggested Retail Prices" and the market prices
are usually much lower. Click on the Instant Quote button to acquire pricing
from dealers in your area.
Why are the prices on your site so high?
Answer: Davidson's is a wholesaler of
firearms and sells only to Federal Firearms Licensed dealers meeting our
criteria as a reseller. The prices you see are only "Manufacturer Suggested
Retail Prices" not Davidson's selling price to our dealers. However, if you
see a firearm that you want to buy, you can simply use our Gun Genie feature
to have a Retailer Near You price the firearm to you and arrange for you to pick
it up. We require a 25% deposit based on the "Manufacturer’s Suggested Retail
Price" that we list but it ensures that you get the firearm you want and will
be credited against the transaction price.
How can I obtain an FFL?
Answer: To get a federal firearms license,
you need to apply through your local Bureau of Alcohol Tobacco and Firearms
office. You will
need to meet certain conditions such as a place of business, regular store
hours, and stock merchandise among other requirements. Please contact your
local BATF representative for more details. When you are set up with an FFL,
remember that we do have a Dealer’s Only website for FFL holders. Complete
the Reseller Agreement on that can be found Davidson’s Online and make sure
that you send us a signed copy of your FFL so you
can purchase from us as a Retailer. Find out about our Gold Dealer program and
make sure you are saving up to an additional 3% on your purchases. You can
contact us at 800-367-4867 and mail your FFL to Davidson’s Inc., 6100 Wilkinson
Drive, Prescott, AZ 86301 or fax it to 928-776-0344.
How can I view the products on your site?
Answer: You can view the products we sell
using our Gun Genie feature. Simply put in what you are looking for, submit
the search, hover over the gun for more information. If you would like to see
a bigger picture of the gun then click on it. If you are broad in your selection
criteria like manufacturer Ruger and caliber 12 gauge, then you will get all
of Ruger's 12 gauge shotguns. We have thousands of pictures so have fun and enjoy
our site!
How can I contact Davidson’s?
Answer: Any correspondence should be sent
to Davidson’s – GalleryofGuns.com, 6100 Wilkinson Drive, Prescott, AZ 86301.
Our fax # is 928-776-0344, and you can reach us by calling 928-776-8055.
Our email is
comments@galleryofguns.com.
Can you give me a production schedule for
delivery of the firearm I want?
Answer: Unfortunately, most manufacturers
don’t offer a production schedule. As a distributor, we usually get answers
like "it is scheduled in the next couple of months" or "it should be run this
fall." As a policy, we don’t give out any expected time frames since they are
usually not accurate. In many cases it serves only to get the purchasers hopes
up only to get let down. The other problem is that many of the items in demand
or shown as "allocated" in our searches, usually means that the product is in
short supply and even if we do get some in, we can’t fill the entire demand.
Some people just don’t get the chance to purchase the firearm until later shipments
from the manufacturer. We have added a feature to Gun Genie that allows you to
secure your position in line by requesting to be notified when the firearm comes
in, negotiating a price within a couple of days, putting a deposit down and
arranging to get the gun from your local dealer. Try it out! It’s there for
your convenience!
How do I get one of your catalogs mailed to
me?
Answer: Our website is our catalog. We
could never keep as up-to-date on paper as we can on the web. This site is
instantly updated on receipt of products and contains pictures of almost all
of the firearms we sell. It allows us to keep our costs down and give you
fast, reliable information!
I have moved since I bought one of
your GuaranteeDSM firearms, am I still covered and how do I get my defective
gun replace?
Answer: Please don’t worry. We have
retailers all over the United States. Simply use our Retailer Near You
search, find one of our firearms dealers that you want to deal with, contact
him and he will more than likely send the gun back to us for replacement.
You may need to pay for shipping but we will get you a replacement or make
arrangements to have it repaired if we don’t. Remember, we don’t have a refund
policy but we will get your gun fixed if we don’t have one in stock to send
you a new one. If you experience any problems finding a retailer to handle
the transaction call us a 928-776-8055.
Does your company have a policy regarding
sales to law enforcement?
Answer: We do have a Law Enforcement
Division and we additionally have many dealers set up in the country to
handle LE sales for us. Please contact our Law Enforcement Division toll
free at 800-367-5855 and we would be happy to assist you.
I can’t find the gun I am looking for
using your Gun Genie. What am I doing wrong?
Answer: There are a couple of reasons
that you may not be able to find the firearm you are looking for. It may be
that you are trying to be too specific in using the Gun Genie. You might
simply want to use a very broad search like Ruger 12 gauge. The Gun Genie will
fill in the fields if there is only one option left. For example, after selecting
Ruger and 12 gauge then the Category will fill in with Long guns. The other scenario
is that we may simply not carry the item. If the manufacturer you are looking
for does not come up in the Gun Genie Brand selection, then we simply don’t carry
that brand. Some manufacturers don’t sell to distributors since they have what
we call dealer direct lines. Examples of these would be Bennelli and Kimber.
In other cases Davidson’s may have elected not to carry the manufacturer for
various reasons. In regards to the manufacturers we do carry, we do not always
carry their entire product lines. Having said that, we do have one of the largest
inventories in the country that you can look at, see if we have it in stock and
arrange to purchase the product at your local Firearm Dealer.
Does GuaranteeDSM Lifetime Replacement
Warranty cover rusting and pitting?
Answer: We do not warranty the finish
on the gun, as rusting is usually the result of improper maintenance. You
can find the details of what is covered by our warranty by clicking here for
our
Terms and Conditions. Normal wear and tear is not covered.
Does this warranty extend to the person
I may sell it to or does this warranty only apply to the original
purchaser?
Answer: Our warranty only applies to
the original purchaser of the firearm as long as he/she owns it.
In Gun Genie, what does “allocated”
mean?
Answer: An allocated item is one where
the demand for it far out steps the supply of an item, therefore enabling
Davidson’s to sell all receipts of the item in less than a week and many
times in a matter of hours. It is Davidson’s goal to offer allocated items
to the dealers that are supporting our company with purchases of non-allocated
products. Therefore, they are not available for commitment to consumers, as
the dealers may have previous commitments to their valued customers.
What charities/organizations does
Gallery of Guns donate to?
Davidson's has contacts with over 9,000
dealers across the United States. Many of these dealers are involved in
the National Wild Turkey Federation, Ducks Unlimited, North American Whitetail
Deer, Rocky Mountain Elk Foundation and many, many more. Correspondingly we
receive literally hundreds of request for donations throughout the country.
Around 1994 we decided in order to be equitable and still support these fine
organizations we would limit our contributions to the chapters nearest our
facility. Our local charitable contributions are quite extensive, schools,
churches, the YMCA, Mothers Arms, as well as most of the conservation
organizations listed above and of course the National Rifle Association.
How do I become a Gold VIP?
Answer: Some of our retailers who have
set up an online store do not want to allow open access to their pricing
and only want to give select customers that privilege. As such, they have
put a restriction to require a consumer to get a password or VIP Code from
them before allowing the customer to shop online. Each retailer that shows
in our Retailer Near You feature that has an Online store but requires a VIP
pass code, needs to be contacted individually to get the pass code for his or
her particular store.
For what reason is the item that I
have looked at in the past is no longer showing in your Gun Genie?
Answer: Our site is updated automatically.
If we discontinue an item or the manufacturer discontinues and item, it is
immediately removed from our web site. This would be the reason that a previously
viewable item would disappear.